
x1fdm (x1fdm) asked a question.
Is there a complete tutorial on what happens when switching from profile sync to universal sync. I have reviewed the tablet on the Okta website, but I looking for a step to step guide. I am very apprehensive about enabling universal sync and my user not being able to login to their email.
Will user access to mailboxes be affected? Will user logins be affected?

Does Switching to universal sync makes OKTA that identity provider./? we have to disable AD Directory sync. How are the AD groups going to sync with O365 after the switch? Does OKTA handle that? Is there a sync cycle like AD sync every 30 mins?
Universal Sync creates additional attributes in AD. Do we need to create these attributes ahead of time or do we map them when enabling Universal Sync? Does Universal Sync affect O365 licensing?
Does Universal Sync make AD the identity provider?
Hi @x1fdm (x1fdm) , Thank you for reaching out to the Okta Community!
From what I can see on my end, you've already opened a ticket with the Support team, so please continue working with my colleagues if you have any questions and concerns.
In the meantime for any one else in the Community looking to get some answers, the O365 Provisioning types are described in the following articles:
https://help.okta.com/en-us/Content/Topics/Apps/Office365/References/provisioning-types.htm
https://support.okta.com/help/s/article/Office-365-Provisioning-Type-Universal-Sync?language=en_US
Will user access to mailboxes be affected? Will user logins be affected?
Does Switching to universal sync makes OKTA that identity provider?
We have to disable AD Directory sync?
How are the AD groups going to sync with O365 after the switch? Does OKTA handle that?
Is there a sync cycle like AD sync every 30 mins?
Universal Sync creates additional attributes in AD. Do we need to create these attributes ahead of time or do we map them when enabling Universal Sync?
Does Universal Sync affect O365 licensing?
Does Universal Sync make AD the identity provider?
If my answers helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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