AdmirJ.37098 (Customer) さんが質問をしました。
Hi there,
As per the instructions, we did all steps which are required from the Workday side and we are getting this error.
Do you know what else we could try from our side?
Thank you,
Admir
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @AdmirJ.37098 (Customer) Thank you for reacting out to our Community!
Usually when this happens one of thous 3 requirements are not correct, we would recommend to review the information and make sure they are correct. As per our doc:
Note: You must configure values for API Username, API Password, and WebServices Endpoint. The remaining settings are optional.
API Username: The format is: [integration system user name]@[tenant]. For example: wd_integration@oktademo. Find the tenant name in your Workday URL.
API Password: The password for the integration system user which is used above.
WebServices Endpoint: Find the tenant name in your Workday URL. To obtain the web services endpoint, look up the WSDL of any of the web services in your org:
Search for public web services.
Under Reports, select Public Web Services.
From the Public Web Services list, select a service, open its dropdown menu and select Web Service > View WSDL. which displays the full WSDL in a separate window.
Search the WSDL page for soapbind:address to see the web services endpoint corresponding to the web service that you chose.
For the Okta configuration, you only need the URL up to the tenant name. For example, if the value in the WSDL window is https://implcc.workday.com/ccx/service/okta_pt1/Human_Resources/v19, then enter https://impl-cc.workday.com/ccx/service/okta_pt1.
https://help.okta.com/en-us/Content/Topics/Provisioning/Workday/workday-provisioning.htm#Installi
https://help.okta.com/en-us/Content/Topics/Provisioning/lcm/troubleshooting.htm
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Hi Paul,
Thank you for coming back to me.
This is fine, as we have tested it with Postman, and it works.
Is there anything in the backed we need to do? to whitelist IPs maybe?
Best,
Admir
You might want to check with your account reprezentative to make sure you have the ability to enable Provisioning for the app and have not gone over the allowed number of licences.
We are talking here about Workday and I believe Workday itself has this option.