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0D54z000091N9caCACOkta Classic EngineAdministrationAnswered2024-06-17T07:48:33.000Z2023-04-05T22:35:01.000Z2023-04-06T15:04:03.000Z

x3vet (x3vet) asked a question.

Bulk Modify Deactivated Users

Wondering if there's a way to bulk update deactivated users? Prior to attempting anything, wanted to see if there's any best practices for this or even if possible.

 

Goal: to nullify specific profile fields of deactivated users.

Reason: we transitioned a key field from a string type to an array type and now we can't see deactivated users in the People tab. Error shows up as "Some users returned by the search cannot be parsed because the user schema has been changed to be inconsistent with their stale profile data"


x3vet likes this.
  • DonF.81354 (Customer)

    Hi! Unfortunately bulk or not, it is not possible to modify the attribution of users in the "deactivated" state. If you would like to modify an attribute, you would need to temporarily re-active the account, modify the attribute, then deactivate the account once more.

     

    I hope that helps! Thanks!

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    Selected as Best
  • DonF.81354 (Customer)

    Hi! Unfortunately bulk or not, it is not possible to modify the attribution of users in the "deactivated" state. If you would like to modify an attribute, you would need to temporarily re-active the account, modify the attribute, then deactivate the account once more.

     

    I hope that helps! Thanks!

    Selected as Best
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Bulk Modify Deactivated Users