AlexeyR.51649 (Customer) asked a question.
I create a event hook using API. If I create a user immediately after verifying the hook, the hook never receives the user.lifecycle.activate event. If I wait for 60 seconds, it does. Is this expected? Is there a way to check Okta is ready to send events to the hook?
Hi @AlexeyR.51649 (Customer) , Thank you for reaching out to the Okta Community!
Please review the following documentation on the subject of event hooks:
https://developer.okta.com/docs/concepts/event-hooks/#ongoing-event-delivery
"Okta delivers events on a best-effort basis. Events are delivered at least once. Delivery can be delayed by network conditions. Sometimes, multiple requests may arrive at the same time after a delay, or events may arrive out of order. To establish ordering, you can use the time stamp contained in the data.events.published property of each event. To detect duplicated delivery, you can compare the eventId value of incoming events against the values for events previously received.
There is no guarantee of maximum delay between event occurrence and delivery."
The timeframes for the verification are nor explicitly documented, but I also assume it could vary due to external factors as well.
Please review the debugging instructions as well for situations where there might be a time-outs, failures, errors. You should be able to find relevant information in the System Logs in such situations.
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Hope my answer helps!
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Ok, sorry for the bad title phrasing. My problem is that "Events are delivered at least once" doesn't seem to be true for events which happen too soon after the hook was verified.
And sorry again because I missed "expand post" in your reply and it looked like simply directing me to documentation.
Hi @AlexeyR.51649 (Customer) , I managed to set up a test environment for this scenario and got this banner when creating the event hook:
so this is now confirmed as expected.
Regards and good luck with your projects! 🙂
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @AlexeyR.51649 (Customer) , I managed to set up a test environment for this scenario and got this banner when creating the event hook:
so this is now confirmed as expected.
Regards and good luck with your projects! 🙂