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0D54z00008gkz62CAAOkta Classic EngineMulti-Factor AuthenticationAnswered2026-05-03T09:00:37.000Z2023-01-25T18:55:24.000Z2023-01-26T03:52:51.000Z
  • DonF.81354 (Customer)

    Would you be able to provide a screen capture of your Global Session Policy rule? Might look something like the below:

     

    image 

    Apart from that, do be aware of the authentication policies that you have configured as well and for what applications and under what conditions. Okta states "

     

    Authentication policies enforce end-user authentication in the context of the requested application. The user’s location and profile (also identified by the global session policy) are verified against the authentication policy’s group membership and authentication criteria."

     

    Finally, Can you identify in the logs what policies are applying and take a look into those?

     

    Thanks!

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