vinodn.99971 (Customer) asked a question.
User provisioning in Salesforce through Salesforce App does not work after change in API Authentication mechanism
We make use of Salesforce App for provisioning users from Okta to Salesforce. It used to work in the past but now the credentials (Username and password+Token) has been replaced with OAuth Customer Key & Secret. I followed the instructions as per this okta support link (https://support.okta.com/help/s/article/Salesforce-app-asks-for-OAuth-Consumer-Key-and-Secret-for-Provisioning?language=en_US) and created a consumer key and secret. I updated the Salesforce app with the newly created credentials but still provisioning does not work and given an error that the credentials are not valid. I do not know how to debug this problem and resolve it. Could you please help ?
Hello @vinodn.99971 (Customer) Thank you for reacting out to our Community!
Please keep in mind that if the application has not been updated, the old configuration Password+Toke will still work. However if this has been updated please also see these doc that should help you in resolving the provisioning issue:
https://help.okta.com/en-us/Content/Topics/Provisioning/Salesforce/sfdc-enable-provisioning.htm
https://help.okta.com/en-us/Content/Topics/Provisioning/Salesforce/sfdc-configure-provisioning-REST.htm
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