71v7r (71v7r) asked a question.
3 times now I have received sign in notifications from a city that I don't live in *the day before* the sign in occurs. For example, receiving an email on Jan 12 about a sign in occurring on Jan 13. Why is this happening and do I need to do anything?
Hi, @71v7r (71v7r)
Thank you for posting on our Community page!
This could happen due to a delay in sync between your device and the server. This is commonly because the device’s Time and/or Time Zone is not set as Automatic. In some cases, even if it is, it can pick up the wrong date/time from cell towers, especially if you’re traveling.
If they are already set to Automatic, convert to Manual and restart the device.
Should that not work it out, please notify your Helpdesk or IT department to do more research on the logins.
Thank you for reaching out to our Community and have a great day!
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Community members help others by clicking Like or Select as Best on responses. Try it today.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi, @71v7r (71v7r)
Thank you for posting on our Community page!
This could happen due to a delay in sync between your device and the server. This is commonly because the device’s Time and/or Time Zone is not set as Automatic. In some cases, even if it is, it can pick up the wrong date/time from cell towers, especially if you’re traveling.
If they are already set to Automatic, convert to Manual and restart the device.
Should that not work it out, please notify your Helpdesk or IT department to do more research on the logins.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________