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0D54z00008ditbYCAQOkta Classic EngineAdministrationAnswered2024-04-15T11:03:05.000Z2023-01-06T06:43:48.000Z2023-01-10T21:56:33.000Z

cnwe3 (cnwe3) asked a question.

Is it possible to send a test email from okta to a shared mailbox we define to only receive emails from okta?

Hi,

 

Currently we created a shared mailbox that we would like to use to only receive emails from okta. Would like to know if there is a way to send a test email to this mailbox from okta?


  • Paul S. (Okta, Inc.)

    Hello @cnwe3 (cnwe3)​ Thank you for reacting out to our Community!

     

    You should be able to do this by temporary making the account in Okta an admin and to a test e-mail from the test Customised e-mail option. please see article:

    https://help.okta.com/en-us/Content/Topics/Settings/settings-test-email-template.htm

     

    The Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.

    Community members help others by clicking Upvote or Select as Best on responses. Try it today.

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  • Paul S. (Okta, Inc.)

    Hello @cnwe3 (cnwe3)​ Thank you for reacting out to our Community!

     

    You should be able to do this by temporary making the account in Okta an admin and to a test e-mail from the test Customised e-mail option. please see article:

    https://help.okta.com/en-us/Content/Topics/Settings/settings-test-email-template.htm

     

    The Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.

    Community members help others by clicking Upvote or Select as Best on responses. Try it today.

    Expand Post
    Selected as Best
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Is it possible to send a test email from okta to a shared mailbox we define to only receive emails from okta?