0bsfq (0bsfq) asked a question.
Hi,
Every month I audit SSO authentication failure reasons to make sure there are no alarming trends. This month, I am seeing a +10% increase in authentication failures with a reason of "login denied". I cannot seem to find any information or documentation on this, since it seems to be a legacy event type. Can anyone explain the meaning of this reason code?
Hi @0bsfq (0bsfq) , Thank you for reaching out to the Okta Community!
It depends on the context, but this typically happens due to the sign on policies and whether or not the user meets the requirements (ex. IP zone). On the same note, it might be due to ThreathInsight which has the potential to cause "false alarms" in today's context of working from home and varying networks.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Hi Mihai,
Thanks for the insight. I will look into ThreatInsight, but on the contrary, we do indeed have sign-on policies that restrict via source IP. This is how we currently force only managed assets to have access to some cloud-based resources, as only managed assets will be able to VPN and tunnel Okta traffic through our data centers. This is most likely the cause.
Hi! Thanks for asking your question here. In my experience, and after going back and reviewing a few cases of my own, it appears to be linked in my own case to sign-on policies that were triggered, like denying certain networks (or requiring that they login from say, the company network/vpn).
Have you been able to choose one (perhaps the most recent) and do a deeper dive into their particulars? Is there any conflict with a sign-on policy? Was/is the user able to report on the message they received when attempting to login? What is interesting is that even in my own case, I do not see the processing of a particular policy afterwards.
If you could provide more context on some of your policies or anything like that it may help. Thanks!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @0bsfq (0bsfq) , Thank you for reaching out to the Okta Community!
It depends on the context, but this typically happens due to the sign on policies and whether or not the user meets the requirements (ex. IP zone). On the same note, it might be due to ThreathInsight which has the potential to cause "false alarms" in today's context of working from home and varying networks.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Community members help others by clicking Like or Select as Best on responses. Try it today.