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0D54z00008bPnQdCAKOkta Classic EngineLifecycle ManagementAnswered2024-07-08T09:41:48.000Z2023-01-05T09:47:25.000Z2023-01-05T18:09:48.000Z

opea0 (opea0) asked a question.

Verification mail refresh API in OKTA

Hi Team,

 

I am implementing Okta API to create user and activate user. Once activation is done, user is getting mail for verification.

As per documentation, verification mail will expire after 7 days.

But I would like to know about any API is available to refresh mail. Means, what will happen if user is not verified the mail with in 7 days.

I can't send mail again because first I need to deactivate the user. and how can I monitor whether user is verified or not?

Please hele me to handle this scenario.

 

 

 

 


  • DonF.81354 (Customer)

    Hi! All great questions. First and foremost, please take a look here at About User Account Status

     

    Here you should find the various states users can be in depending on where they are in the activation flow. My guess is that if they have not clicked the email or supplied a password, based off of the docs linked above, you would see their status as being "PROVISIONED"/"STAGED". This would be a healthy indicator they have not clicked on the email.

     

    As for how to resend the activation email, please take a look here as this should help to address your question:

     

    How to Resend Activation Emails

     

    Hope that helps! Thanks!

    Expand Post
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Verification mail refresh API in OKTA