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0D54z00008bMJbNCAWOkta Classic EngineAuthenticationAnswered2024-03-25T15:07:12.000Z2022-12-26T23:21:13.000Z2022-12-28T17:11:02.000Z

pouzr (pouzr) asked a question.

December 26, 2022 at 11:21 PM
Authentication error when logging in

After sending the push via okta, I can't log in to the application. It returns the following error:

 

https://auth-suite-web-activation.mtvnservices.com/popup-blank-page?activationCode=&authSuiteData=eyJjbGllbnRJZCI6InBhcmFtb3VudC1wbHVzLXdlYiIsImNvdW50cnlDb2RlIjoiQVIifQ%25253D%25253D&mvpdCode=okta&mvpdName=&platform=&errorCode=AuthenticationFailed&error_description=AuthenticationFailed&error=AuthenticationFailed&errorStatusCode=302&userMessageBody=Something%20went%20wrong%20with%20your%20login%20process.%20Please%20try%20again.&userMessageTitle=Oh%20no!

  • 1 answer
  • 474 views

  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @pouzr (pouzr)​ 

     

    Thank you for posting on our Community page!

     

    Please contact your IT Department and let them know about this, and they will be able to assist.

     

    Thank you for reaching out to our Community and have a great day!

     

    _____________________________________________________________________________

    Community members help others by clicking Upvote or Select as Best on responses. Try it today.

    _____________________________________________________________________________

     

     

     

    Expand Post
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  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @pouzr (pouzr)​ 

     

    Thank you for posting on our Community page!

     

    Please contact your IT Department and let them know about this, and they will be able to assist.

     

    Thank you for reaching out to our Community and have a great day!

     

    _____________________________________________________________________________

    Community members help others by clicking Upvote or Select as Best on responses. Try it today.

    _____________________________________________________________________________

     

     

     

    Expand Post
    Selected as Best
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Authentication error when logging in