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0D54z00008VuKaCCAVOkta Classic EngineAuthenticationAnswered2024-03-25T14:01:47.000Z2022-12-13T08:31:49.000Z2022-12-14T18:27:58.000Z
How to reset my password as an administrator

I forgot my password, and when I try to ask for help, whether if I try to click the Send Feedback , Request help or Report a bug links I am the one that's being notified.

I don't know what to do since the email address: support@okta.com is no longer used for submitting new cases to Okta Support.

And I'm unable to create a support case because I cannot login using my Okta Administrator credentials since I forgot my password.

Can you please help me reset my Okta Administrator account password so that I can login again?


  • DonF.81354 (Customer)

    I would recommend that in your case, you give support a call directly and they can open a support case on your behalf: 1-800-219-0964.

     

    Unfortunately, either another org admin or support are the only ones that can assist with this. Thanks!

    Selected as Best
  • DonF.81354 (Customer)

    I would recommend that in your case, you give support a call directly and they can open a support case on your behalf: 1-800-219-0964.

     

    Unfortunately, either another org admin or support are the only ones that can assist with this. Thanks!

    Selected as Best
This question is closed.
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How to reset my password as an administrator