ArnupapS.81278 (Customer) asked a question.
Hi, I want to Disable the security question. I found document as link "https://help.okta.com/en-us/Content/Topics/users-groups-profiles/usgp-disable-security.htm" but in my account I can't found the Security question check box as the picture below.
Please help me to disable it.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Arnupap Sanwong ,
To disable a security question in classic engine :
From the admin console > Security > Multifactor > Factor Enrollment > Select the policy >In the Eligible factor section make Disable for Security question .
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hi @ArnupapS.81278 (Customer),
Thank you for posting on the Okta community page!
Since the option to disable the security question is not showing up, the best route to pursue would be to reach out to your Account Executive in order to check if this functionality is enabled for your org, and if not, to have it enabled for you to be able to disable the security question.
I hope the above information is useful!