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0D54z00008FWKkmCAHOkta Classic EngineSingle Sign-OnAnswered2022-10-20T20:53:10.000Z2022-10-19T22:36:17.000Z2022-10-20T20:53:10.000Z

TysonP.87905 (Customer) asked a question.

DSSO to an account on another Domain

Good Evening!

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My company is currently in a MnA situation with multiple companies. We are working toward consolidating into a single AD domain but for the time being there is multiple.

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Prior to us purchasing Universal Directory, we began by syncing users from the other domains into the "primary" domain and then assigning application access there. So essentially there is 2 identical user objects, but are functionally independent. This works, but ultimately SSO is not working as intended.

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Now, we are implementing M365 and I am running into users being promoted for login when accessing outlook on-prem. I want to have SSO work correctly if at all possible.

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My question is, how would you approach this issue?

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The user is logging in on their original domain, with their original domain user, but the Okta account is profiling from the new source domain.

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Thanks!

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DSSO to an account on another Domain