svcm.93174 (Customer) asked a question.
I have set up a custom domain in Okta with CNAME redirection. Certificates are up-to-date, active status. Now I want to import credentials from Active Directory, the error "The specified URL does not target any valid Okta domain" comes out. How can I install the agent?
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
May Okta Community Buzz
Stay ahead of the curve with Okta for AI Agents, new Okta Learning live sessions and labs, shout-outs, and top trending topics—all aimed at enriching your Okta journey.
Hi @svcm.93174 (Customer)
Have you already checked these links for your reference?
Seems to me that something could be missing from your explanation.
Please provide some feedback step by step and data used for AD Agent setup, just in case.
Last, bear in mind that if you need urgent support would be better to file a support case.
Regards.
Hello @svcm.93174 (Customer) Thank you for reacting out to our Community!
If you are using the custom domain you have setup as the Okta URL for the AD Installation, then that message would be expected behaviour. For the AD Agent installation you need to use your normal Okta URL, and not the Custom Domain URL.
The Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.
The October issue of the Okta Community is here and packed with tips on certification, how to earn badges, and new releases. Let us help you stay connected.
We just ran into the same issue. The custom domain comes up in the wizard which is quite confusing.
You can also see this in the documentation here where the domain also looks to be a custom domain:
https://www.okta.com/au/resources/whitepaper/ad-architecture/
We're past this issue now but I'd recommend getting it fixed for future Okta users.