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0D54z00008A0CoxCAFOkta Classic EngineSingle Sign-OnAnswered2022-10-05T16:37:59.000Z2022-10-04T04:37:19.000Z2022-10-05T16:37:59.000Z

LOKESHV.17807 (Customer) asked a question.

Changes to the Group push mapping for the group Warehouse Manager could not take effect due to error: Group not found

The above error keep on getting when..

  1. pushed a new group by name
  2. then deactivated group
  3. and reactivated the group

Here its Getting error as above title "Warehouse Manager" is just Group Name


  • Hi @LOKESHV.17807 (Customer)​ , Thank you for reaching out to the Okta Community!

     

    I would advise to check the documentation for the specific app you are pushing the group to. See if what (if any) limitations there are.  

     

    If the group is being pushed to the downstream app, them management should only be performed on the Okta side. No changes should be made to the group on the app side. ( https://help.okta.com/en-us/Content/Topics/users-groups-profiles/usgp-about-group-push.htm )

     

    "Group not found" typically means the group has been delete or move on the app side.  

    The name of the group should also be checked to ensure 100% parity. For example check for any extra spaces in the string.  

     

    Some additional troubleshooting steps are mentioned the following documentation as well. Check and see if any apply to your user case: 

     

    https://help.okta.com/en-us/Content/Topics/users-groups-profiles/usgp-group-push-troubleshoot.htm

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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Changes to the Group push mapping for the group Warehouse Manager could not take effect due to error: Group not found