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0D54z000089zShtCAEOkta Classic EngineAuthenticationAnswered2022-10-03T23:11:59.000Z2022-10-03T00:57:57.000Z2022-10-03T23:11:59.000Z

DerickK.08586 (Customer) asked a question.

Okta Sign-In Widget - How Can I Change the Password Reset Flow?

For the following, assume that MFA is required for the end-user.

 

In the password reset flow, the default behavior when the recovery challenge method is SMS is that after the end-user provides their new password (see Screenshot 1), they are then prompted for their MFA (see Screenshot 2).

 

Is it possible to intercept the flow so that we can replace Screenshot 2 with a custom view?

 

Screenshot 1

/help/servlet/rtaImage?refid=0EM4z0000054kFy

 

Screenshot 2

/help/servlet/rtaImage?refid=0EM4z0000054kFV

 


  • DerickK.08586 (Customer)

    I forgot to mention that we are using the Self-Hosted Sign-In Widget.

  • Hi @DerickK.08586 (Customer)​ , Thank you for reaching out to the Okta Community!

     

    I've looked into this and we don't have a step-by-step guide for this use case.  

    Checking the docs, I'm not seeing anything that covers the MFA side of the flow. 

    https://developer.okta.com/docs/guides/oie-embedded-sdk-use-case-custom-pwd-recovery-mfa/aspnet/main/

    In addition to this, the docs cover the customization only for the new Okta Identity Engine. 

     

    My advice would be to reach out to the devforum.okta.com to take advantage of their expertise.  

    While we'll do our best to answer all of your questions here, this medium is more inclined towards Okta core products. 

     

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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Okta Sign-In Widget - How Can I Change the Password Reset Flow?