l1pb7 (l1pb7) asked a question.
Okta MFA for Linux Failed to Authenticate due to RADIUS server timeout
Hi,
We would like to know if what is the root cause of our issue wherein we configured 4 linux machines for Okta MFA but there were 2 servers that failed to authenticate with Okta MFA configured. We have verified that the machines were able to connect via RADIUS port 1812 to the RADIUS servers but upon seeing the machine logs it states that all RADIUS servers are failed to respond. Upon checking in Okta Portal and RADIUS servers we did not find any logs related to the error concluding that the traffic did not reach the RADIUS servers and in the Okta Portal.
May we know on what are the possible causes for this issue or any ideas to further troubleshoot this?
Hello @l1pb7 (l1pb7) Thank you for reacting out to our Community!
Please take a look at these documentations for Troubleshooting Radius:
https://support.okta.com/help/s/article/testing-okta-radius-authentication-ntradping?language=en_US
https://help.okta.com/oie/en-us/Content/Topics/integrations/radius-best-pract-ts.htm
https://help.okta.com/en-us/Content/Topics/integrations/Agent_install_windows-ts.htm
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