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0D54z00007x723zCAAOkta Classic EngineAuthenticationAnswered2024-05-23T09:03:51.000Z2022-08-17T20:29:41.000Z2022-08-18T20:24:44.000Z

a5lyc (a5lyc) asked a question.

setting up desktop single sign on but user gets prompted to sign up for okta verify

Trying to set up agentless desktop single sign on. testing with some users, but they get prompted for set up okta verify? why do they get prompted if they arent using mfa, just SSO? how do I disable it? I have okta verify and SSO works seamless but I only have it because i need it to access the admin console


  • Mihai N. - Okta (Okta, Inc.)

    Hi @a5lyc (a5lyc)​ , Thank you for reaching out to the Okta Community!

     

    It sounds like you have an MFA enrollment policy in place. This is not directly tied to your DSSO configurations. Check under Okta Admin Dashboard→ Security→ Multifactor→ Factor Enrollment. 

     

    Multifactor 

    Here is where you can find the relevant information on the subject:

    https://help.okta.com/en-us/Content/Topics/Security/policies/about-mfa-policies.htm

     

    That being said, using MFA is best practice and highly recommended from a security standpoint.  

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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setting up desktop single sign on but user gets prompted to sign up for okta verify