BrandonD.45175 (Customer) asked a question.
Hello, for our company, we have federated a domain within our Microsoft Office environment (@ardeo.org) via Okta's Admin portal. I was recently changing one user's Microsoft username and email from (firstname.lastname@ardeo.org) to (firstname.lastname@ardeoeducation.org) and then went ahead and tried to switch it back. The email changes back to its former state, however the username isn't reflecting the update which is an issue since that would mean that for the particular user, a potential threat could sign in using that user account since it's not solely SSO i.e. the non-federated domain being the current username allows for SWA access. I am trying to figure out how to get Okta to push the updates I make on Okta's end to be reflected in Microsoft. Let me know if you would like me to provide screenshots for further clarification, however I believe a call would be more beneficial in diving deeper and diagnosing the issue.
Best,
Brandon
Hi @BrandonD.45175 (Customer),
Thank you for posting on the Okta community page!
I have done some research but it seems that it might not be possible to change the entire username to be pushed towards Office from Okta because in order for a connection to be made between the accounts, the usernames must match, therefore if the domain is changed from the username, Okta will try to find a match on the Office side and if not, it will try to create a new user with the new username configured in Okta for the O365 app.
I have provided below a couple of documentations about provisioning between Okta and Office365:
I hope the above information is useful!
On another note, the Okta Community Catalysts Program is now live. Collect online badges when you participate in the Okta Help Center Questions community. Learn more here.