
ElsieO.75459 (Customer) asked a question.
I imported around 1k users from the csv files and selected automatically activate new users. The file was parsed successfully and the pop up window showed that the bulk of the users already exist (9 new users, 991 updated users, 0 unchanged, 0 errors).
- Is there a report I can get that shows who the new users are and what updates have been done to the existing users?
- I did a random check and saw that some of the users are pending (new users?) and the rest are deactivated (updated users?) Did the update deactive these users and remove their application assignments? Can I mass reactivate the users using the API call {{url}}/api/v1/users/{{userId}}/lifecycle/activate?sendEmail=false?

Hello @ElsieO.75459 (Customer) Thank you for reacting out to our Community!
For your first question, at this time there is no such report however you can leverage the System log using this query and this will show you all the users created: eventType eq "user.lifecycle.create"
For your second question, Pending users wouldn't mean new users necessarily as they might be in password reset state. Also an updated user wouldn't necessarily mean deactivated. To see which user has been updated you can again leverage the System log and use this query: eventType eq "user.account.update_profile" to show all updated users.
The API call provided is for individual re-activation, you can do mass-reactivation from the UI from Directory->People>More options-> Activate and check the box for show deactivated users.
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Hi Paul,
Thank you for the clarification. I found that doing a mass reactivation from the UI is still very manual as I don't want to reactivate everyone in the directory. Running the collection of API calls in postman and uploading the csv file was a lot quicker