0D54z00007uM0k3CACOkta Classic EngineLifecycle ManagementAnswered2022-08-10T15:53:55.000Z2022-08-09T05:48:44.000Z2022-08-10T15:53:55.000Z

BrianH.47041 (Customer) asked a question.

August 9, 2022 at 5:48 AM

Resend welcome email + Workflow logic

We're using LDAP delegated auth with a csv import, so everyone is technically "active" right now, even if they haven't interacted and set MFA. I'm looking to identify (and email through Okta) those who have not acknowledged the welcome notification to send reminders. Is there and Okta solution, or a Workflow solution, or do I need to rely on other messaging apps? We were really hoping Okta could handle this scenario, but nothing is jumping out at me. I'm following Workflow tutorial, but they are just outside our use case, and I don't trust applicability.

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  • Mihai N. (Okta, Inc.)

    Hi @BrianH.47041 (Customer)​ , Thank you for reaching out to the Okta Community!

     

    When you say " technically "active" " , do they have the STAGED status or the proper ACTIVE one? 

    • If they are STAGED, you can leverage the Okta Admin Dashboard→ Directories→ People→ More Actions dropdown→ Activate option that will allow you to bulk activate the users. This will send them the activation emails. 
    • If they are ACTIVE, there is no option to resend the activation emails, but they should just be able to login provided they know the proper URL and credentials. For that you could leverage you company email to notify them. I apologize beforehand if I've misunderstood the use case. 

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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