44h20 (44h20) asked a question.
We're working on Workday -> Okta integration and I found that while RTS (real time sync) triggered correctly on WD attribute update and pushes new value as account attribute update same time it does not trigger profile update with a new value. It only happens if "Force Sync" button pressed. Did anybody experienced similar behaviour?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @44h20 (44h20) Thank you for reacting out to our Community!
Depending on the attribute this might be expected. Please review our documentation for this see if you can spot the culprit for this:
https://help.okta.com/en-us/Content/Topics/Provisioning/Workday/workday-rts.htm#:~:text=Workday%20Real%20Time%20Sync%20(RTS,to%20Okta%20in%20real%20time.
Hope this helps and if this answered your question, please mark this as Best Answer!