iwamat.33352 (Customer) asked a question.
How to know the device identifier
I am envisioning a scenario where the deviceID is linked to an existing MDM and the device status of okta is changed through operations in the MDM.
In order to manage Okta's device ID with MDM, I think it is necessary to identify the device itself registered in Okta.
Is there a way to uniquely identify the device itself on the Okta side?
Currently, we are unable to obtain serial numbers or other values from Android devices registered with Okta, so we would appreciate it if you could tell us if there is any way to do this.
Hi @iwamat.33352 (Customer) , Thank you for reaching out to the Okta Community!
I'm not 100% sure I understand your use case, but perhaps the ID listed in the URL when viewing the device in the Okta Admin dashboard can help you with this.
It should look like this:
https://yourOrg-admin.okta.com/admin/devices/mbd8XXXXXXXXXOD0x7
There's also a devices API, but that is only available for the Okta Identity Engine orgs. Adding the docs here in case it's something you are looking forward to:
https://developer.okta.com/docs/reference/api/devices/
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope it helps!