2jgyc (2jgyc) asked a question.
We have an Okta/Salesforce integration. I have been finding that the Okta admin user in SF is removing permissions, changing profiles of random SF users.
Why is this happening? Is this happening to other people? How do I fix this?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Hello @2jgyc (2jgyc) Thank you for reacting out to our Community!
This could be because of the Provisioning settings of the Salesforce application. If this is turned on, then when you make a change to a user profile within Okta, this change will be propagated to Salesforce as well. It is best when assigning a user to the app to provide the correct admin/non-admin rights as well, other wise if you just give Admin rights only in Salesforce, when a push from Okta is done, it will remove them. Please also see:
https://help.okta.com/en-us/Content/Topics/Provisioning/Salesforce/sfdc-enable-provisioning.htm
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