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0D54z00007k0xvACAQOkta Classic EngineAuthenticationAnswered2024-03-25T09:58:56.000Z2022-06-23T14:00:17.000Z2022-06-24T15:49:52.000Z

2pfx8 (2pfx8) asked a question.

okta 2 step verification - email address

at the moment I am receive the option to use the app and/or my email to receive my OKta verfication code. The email currently listed for me is my work (Redfin) email which doesn't work if I cant log into it.

 

My question is = how can I change it to send the okta code to my personal email address?

 

I'm fine with the app option - but I don't have access to my phone during the day and really need to be able to get the verificaiton code sent to my personal email - please send instructions - thank you


  • Mihai N. (Okta, Inc.)

    Hi @2pfx8 (2pfx8)​ , Thank you for reaching out to the Okta Community!

     

    Please note that this is a public forum. Any information you share here will be visible to all members of the Community and beyond. 

     

    Please reach out to your company's IT Support/Help Desk to discuss if the email address used for the 2 step verification can be changed to suit your needs.  

    While we'll do our best to answer all of your Okta related questions, individual account management is the purview of your company's internal team.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope it helps! 

    Expand Post
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okta 2 step verification - email address