SteveL.61527 (Customer) asked a question.
I currently have two issues present.
1) Is there a way to pull secondary email addresses from user accounts in Workday? We currently have an integration between Workday and Okta, scouting through the attributes I can pull the primary email field (work email in Workday), however I can't find out how to pull the secondary email (home field in Workday). I've looked at custom expressions etc, just can't figure out how to retrieve it.
2) Whilst setting up the integration between Okta and Workday, we got it to the stage that new users were imported into Okta automatically (to the extent that the accounts were automatically confirmed + activated within the import tab). Though, even though settings haven't changed, it's no longer auto confirming/activating the users. They're just hanging in the import tab.
For clarity on the imports, the following options are enabled (scheduled imports are set too):
- Imported user is an exact match to Okta user if section is set and won't be the issue
- Okta username format is set and won't be the issue
- Partial match on first and last name enabled
- Auto-confirm exact matches enabled
- Auto-confirm partial matches enabled
- Auto-confirm new users enabled
- Auto-activate new users enabled
Hello @SteveL.61527 (Customer) Thank you for reacting out to our Community!
The secondary attribute should be mapped to the home filed e-mail from Workday side. A custom expression I do not think it would work, as each user would have his how e-mail and different.
You would also need to check if the information is mapped from the Profile editor as well, to make sure the information is coming over from Workday.
For the import part, are you triggering a Full import so that the import is bringing up all the required attributes, this might be the cause why users accounts are not being auto-confirmed.
As per our documentation:"Full imports are time-consuming but need to be scheduled to perform reconciliation between the two systems and to bring attributes that are not supported in the other import types. "
Please also review our documentation below:
https://help.okta.com/en-us/Content/Topics/Provisioning/Workday/workday-provisioning.htm
Hope this helps and if this answered your question, please mark this as Best Answer!