8yv0o (8yv0o) asked a question.
hello,
we have a test user we want to be able to send an authorized request.
until now, we used a const refresh token to get an access token.
since we moved to the passwordless mechanism, the refresh token expires after a short time even though it has an unlimited lifetime on the access policy.
any help will be appreciated
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hi @8yv0o (8yv0o) , Thank you for reaching out to the Okta Community!
According to our docs, the Lifetime should be Unlimited by default, but it's expected for it to expire if unused for 7 days.
That being said, the Access Policies allow the use of multiple rules, so check that the rule you are expecting to apply has the Proper Priority in the list. The same applies to the Access Policies priority if you have more than one. (Okta Admin Dashboard→ Security→ API→ desired Authorization Server→ Access Policies)
Hope it helps!
hey @Mihai Negoita - Okta (Okta, Inc.) , do you maybe have an answer?
thank you, noam
If the basic settings are ok, then my advice would be to open a case so that a Technical Support Engineer can take an in depth look at what is going on.
Hi @Mihai Negoita - Okta (Okta, Inc.), thank you for your answer
as you can see we have a single policy:
thank you, noam