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0D54z00007fUxQRCA0Okta Classic EngineOkta Integration NetworkAnswered2022-05-21T02:39:46.000Z2022-05-20T06:24:53.000Z2022-05-21T02:39:46.000Z

JeromeM.98255 (Customer) asked a question.

No Google Workspace for Nonprofit Under Licenses When Adding Group to Application

Hello, our organization is currently under the Google Workspace for Nonprofits plan. It does allow for Okta/SAML integration and I've set up the API and everything. When it comes to assigning a group to the app it asks for additional information, one of which is the type of license. There is an extensive list on there, but Google Workspace for Nonprofits is not listed. Does anyone know if it's not supported or of any workaround for this? TIA.


  • Hi @JeromeM.98255 (Customer)​ , Thank you for reaching out to the Okta Community!

     

    Okta should able to pull all licenses from the Google side if they are made available to the API.  

    If this license has been recently added (as in after the initial Provisioning set up) you might have to perform a "Refresh App Data" to pull in the new info. 

    Go to your Okta Admin Dashboard→ Applications→ More→ Refresh Application Data.  

     

    image 

    Wait for the refresh to finish then check your list of licenses again.  

     

    If it's not listed, it might mean that it's not available for the Provisioning integration. You might need to consult Google Support for confirmation on that as they are responsible for the integration. Okta just leverages their API for the functions. 

     

     

    Hope it helps!  

    Expand Post
  • JeromeM.98255 (Customer)

    Hi @Mihai Negoita - Okta (Okta, Inc.)​, I tried your recommendation but it still didn't pull through. I'll go ahead and contact Google support and see if there's anything they can do to help. Thank you for your suggestion.

This question is closed.
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No Google Workspace for Nonprofit Under Licenses When Adding Group to Application