v79lm (v79lm) asked a question.
Hi!
I signed up (with my personal email) on okta.com as I wanted to create an application. Later, I realised I had to create an account on developer.okta.com. So now, I'm left with this "invalid" account. I'm not able to contact support as that page says I'm a community-only member. I'm not able to go to admin dashboard as that gives me a 403.
Kindly advise what my next steps should be to delete this account.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @v79lm (v79lm),
Thank you for posting.
To proceed with the deletion of your trial account you will need to contact support@okta.com and ask them to deactivate it.
Currently, there is no option to perform this yourself as an admin.
Please check the different options to get Okta Support.:
https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Regards,
Natalia
Okta Inc.
Hey @User16254393570754125507 (Okta), thank you for responding.
I tried emailing support@okta.com, but I got a response saying that that email address cannot be used to open new support requests. At this point, I'm unable to do anything. The mentioned ways to get help cannot work.
Could this forums thread be somehow considered to get rid of my account?
This is total bullshit!!!
Sending an email gives an auto response:
"This email address is no longer used for submitting new cases to Okta Support"
Then you're instructed to open a case, which yields:
"You Do Not Have Access to Create a Case"
Please remove my account from your platform.
Hey @User16254393570754125507 (Okta),
Is there no update at all? This thread has been awkwardly quiet.
I have same I want to delete my account!!!!!!!!!!!!!!!!!!!!!
My story:
2 (yes two) years ago I tried to register okta.com account, but I have never ever (NEVER!) confirm & activated my account! From this two years I'm receiving SPAM messages from "Weekly Okta Help Center Digest for Community Central" & I can't cancel this or change this (I need to login to change this but I never finally confirm account!!!!!!).
One more time I have never ever confirm my account via any link so if you will try to register any email this email will start to receiving OKTA SPAM without confirmation from this moment!!
Today I was trying to fix this again (I was sick of this emails), I register again with okta.com & this time I confirmed email & I think that was biggest mistake ever!
Now I'm not able to:
There is no way to speak with anyone or change this, THIS IS NONSENSE!!!!!
You - OKTA you're sending SPAM messages to me without any agreement from my end from two years & now even after registration I still can't do anything or fix this!