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0D54z00007QDD2pCAHOkta Classic EngineMulti-Factor AuthenticationAnswered2024-04-16T09:13:17.000Z2022-02-02T18:15:52.000Z2022-02-03T14:30:35.000Z

ovlwo (ovlwo) asked a question.

JIT doesn't work on the MFA page (Active Directory IDP, Okta MFA)

We are getting set up with Okta for MFA, and are a Microsoft org. So, we are using Okta MFA with Active Directory as our IDP. 1 hour seems to be the shortest sync we can do, but JIT doesn't work on the MFA page. Folks seem to have to go to our org's Okta page and sign in there, in order for JIT to be triggered. Thoughts?


  • Hello @ovlwo (ovlwo)​ 

    I hope you are having a great day

     

    Thank you for posting, even if this are 2 separated features both can coexist in the same deployment without any problem, the best option in this scenario is to check the configuration and logs therefore you may need to open one support case with our support team.

     

    If you still need further assistance you can open a case with our service desk, in the link below you can find the information needed to open the support case: https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm

     

    Have a great day ahead

    Regards

     

    Henry E.

    Okta Inc

     

    Expand Post
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JIT doesn't work on the MFA page (Active Directory IDP, Okta MFA)