mgvid (mgvid) asked a question.
While integrating Okta with Sitecore and after authenticating from Okta, on Sitecore identity server login page I am getting "You do not have access to the system. If you think this is wrong, please contact the system administrator".
I verified all claims and looks correct. I am not sure what is missing here. If any one can help me here. Below is my config transformation which i have given inside Sitecore.Plugin.IdentityProviders.Okta.xml.
<ClaimsTransformation1 type="Sitecore.Plugin.IdentityProviders.DefaultClaimsTransformation, Sitecore.Plugin.IdentityProviders">
<SourceClaims>
<Claim1 type="http://schemas.xmlsoap.org/ws/2005/05/identity/claims/upn" />
</SourceClaims>
<NewClaims>
<Claim1 type="email" />
</NewClaims>
</ClaimsTransformation1 >
<ClaimsTransformation2 type="Sitecore.Plugin.IdentityProviders.DefaultClaimsTransformation, Sitecore.Plugin.IdentityProviders">
<SourceClaims>
<Claim1 type="http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddress" />
</SourceClaims>
<NewClaims>
<Claim1 type="email" />
</NewClaims>
</ClaimsTransformation2>
<ClaimsTransformation3 type="Sitecore.Plugin.IdentityProviders.DefaultClaimsTransformation, Sitecore.Plugin.IdentityProviders">
<SourceClaims>
<Claim1 type="groups" value="admingroup" />
</SourceClaims>
<NewClaims>
<Claim1 type="role" value="Sitecore\Developer"/>
</NewClaims>
</ClaimsTransformation3>
<ClaimsTransformation4 type="Sitecore.Plugin.IdentityProviders.DefaultClaimsTransformation, Sitecore.Plugin.IdentityProviders">
<SourceClaims>
<Claim1 type="http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name" />
</SourceClaims>
<NewClaims>
<Claim1 type="name" />
</NewClaims>
</ClaimsTransformation4>
Hello @mgvid (mgvid)
I hope you are having a great day
Thank you for posting, This error message leads us to believe the user is missing something on its account. you can use the link below to check what could be missing.
https://viniciusdeschamps.com.br/troubleshooting-guide-to-you-do-not-have-access-to-the-system-in-sitecore-identity-server/
If you still need further assistance with this matter you can also open a support case with our team using the information in the following link:
https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Have a great day ahead
Regards
Henry Esquivel
Okta Inc
Hi @8i5gq (8i5gq)
I am facing the similar issue but the URL you have referred above is having a working example of Azure AD. Can you please share something related to Okta. The above URL did not help much in troubleshooting the issue.