x0ijz (x0ijz) asked a question.
It feels stupid to ask but couldn't find the solutions from elsewhere.
How to enable MFA to user as an optional so that MFA is used (second factor asked when login) if user has set it up on his/hers profile.
In other words we don't want to force user to use MFA but it should be possible if users wants to.
Hi Harri Ahokas,
You can make MFA factor as optional through the following steps:
1. In the Admin Console, go to Security > Multifactor > Factor Types
2. Ensure the factor type of your choice is in Active mode.
3. Create a new policy by navigating to Factor Enrollment > Add Multifactor Policy.
4. Set the factor enrolment type as Optional
Thanks. The problem is where to find that Factor Enrollment. I also found in documents that there should be MFA policies somewhere but can't find it from UI. Security > Multifactor > Factor Types look like this:
Hi Harri Ahokas ,
You must be able to see Factor Enrolment option next to Factor Type under the Multifactor tab.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Harri Ahokas,
You can make MFA factor as optional through the following steps:
1. In the Admin Console, go to Security > Multifactor > Factor Types
2. Ensure the factor type of your choice is in Active mode.
3. Create a new policy by navigating to Factor Enrollment > Add Multifactor Policy.
4. Set the factor enrolment type as Optional