mz3z2 (mz3z2) asked a question.
We have a number of users who access an application from Okta but need connect/access the app with their credentials from a terminal and not a gui, so when prompted for MFA they can't enter details of course and login. Is it possible to bypass MFA just for this app when MFA is enabled by default at organisation level? e.g. users login to other apps still need MFA prompted.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @mz3z2 (mz3z2),
Yes, you can add a rule to exclude the users from the MFA policy. Even if the MFA is enabled at the organization level. Just to your MFA policy & Add a rule to exclude the users from MFA. It should work.
If you need additional information or assistance you can use the link below as a reference to reach our helpdesk team and get further assistance with your scenario:
https://help.okta.com/en/prod/Content/Topics/Directory/get-support.htm
Have a great day ahead.
Regards,
Natalia
Okta Inc.
You could exclude them from the org-level MFA sign-on rule and then prompt them for MFA in a sign-on rule at the application level, although you'd have to create the same sign-on rule on every app they use (other than the one they access from the terminal).
I would think that when dealing with a Service Provider Initiated (SP-initiated) SSO workflow Okta could see the originating app and let you set a different policy (non-MFA) for the user and just do simple authentication.