2h0i6 (2h0i6) asked a question.
Password issues when trying to login to work apps secured by okta
I just changed to I Phone 13 and I was trying to install slack and my work email on my phone. When I try and sign in to slack it prompt me to enter my work email and password on the okta site. When I do it tells me that my password it incorrect but it is not. It has verified I am using the correct password as well as I have, I can get into my computer with that same password but I am not able to on my phone and we can't figure it out.
Hello @2h0i6 (2h0i6),
In this scenario I suggest you to install Okta Mobile, it delivers Okta's Single Sign-On (SSO) experience to iPads, iPhones, and Android devices. in this way as soon as you launch Okta Mobile, you will get immediate one-click access to all your secured applications.
You can learn more about this topic using this link below:
https://help.okta.com/en/prod/Content/Topics/Mobile/Apps_Okta_Mobile.htm
Regards,
Natalia
Okta Inc.
Hello @User16254393570754125507 (Okta) ,
I have Okta Verify on my phone, and this is what is throwing us. I tried to download Okta mobile but I have the same issue, it says my password is incorrect. I can't even get pass the password to have the push sent.
@User16254393570754125507 (Okta) Can you offer any further assistance? I am not able to get my password in at all it keeps saying it's incorrect but I can get in on my work computer with the same password.