iyryb (iyryb) asked a question.
Hello Okta
I was developing IDP web application in reactJS for my company. Everything is up-to-date and works as expected like I can authentication works. Now my company assigns me one task. The task is locking users account after 5 incorrect password attempt and automatically unlocking after 30 minutes. locking works but automatically unlocking is not working for me. How could I do it please help me?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @iyryb (iyryb)
Thanks for reaching us with this situation.
I reproduced what you mentioned regarding the automatic lock / unlock of users with the same parameters you need, lock the account after 5 incorrect attempts and automatically unlock after 30 minutes.
The guide used for this procedure is this: https://help.okta.com/en/prod/Content/Topics/Security/policies/configure-password-policies.htm
Additionally, a rule is required to be able to apply the Password Policy to the users.
Could you please provide me with the information you entered on the rule options to further assist you?
Regards,
Daniela Chavarria
Okta Inc.
Thank for your support @User1630709688426468638 (Okta)
Yes I followed steps of this link https://help.okta.com/en/prod/Content/Topics/Security/policies/configure-password-policies.htm
and also I have added the rule as well. but it didn't unlock the account after 30 minutes
my rule is here
Hello @iyryb (iyryb)
Could you please change the rule and instead of "perform self-service account unlock" choose the "change password" option and test again.
Here is the example:
Let me know if this makes any difference.
Regards,
Daniela Chavarria
Okta Inc.
Thank you again @User1630709688426468638 (Okta)
actually should it have to change his password?. we just need lock for 30 minute and unlock after 30 minute and login by previous password. did you guys support this?