se3ln (se3ln) asked a question.
office 365 locked
on one specific machine, my office 365 account is locked. message: App Access Locked
Access to this application is not allowed at this time due to a policy set by your administrator. it's happened when i use VPN connection to my corporate network, VPN is also authenticated by okta, Okta IWA Web agent
is installed and other apps which use okta works fine. On other machines, whatever if i don't need to use VPN or i need to use it, all works fine. Any idea?
Hello @se3ln (se3ln),
Please go to Admin Console, go to Reports > System Logs and check if there are specific logs for this account machine that is having issues.
Also, check if there is something on the password policies that can be affecting this account.
Regards,
Natalia
Okta Inc.