PaulM.54090 (Greene King) asked a question.
Okta Mobile - Landscape Mode
Hi
We are rolling out Okta Mobile to up to 2000 users however they all have Android tablet devices (Some of these devices are fixed in landscape position)
When opening Okta mobile the screen only shows in Portrait mode for the sign in and dashboard
on opening an app it when switches to landscape mode on the tablet
Ive tested on an iPad and the dashboard shows in Landscape mode and can switch between landscape / portrait but not on a Samsung Tab A7 and a Huawei tablet
Have checked on both devices and they don't have the orientation locked
Any advice?
Hi Paul,
I hope you're doing great today.
Unfortunately this is how the app was designed, it is expected behavior for the app to always stay in portrait mode. But what you can suggest this on the Okta Community portal by using the "Feedback" button at the bottom of the Okta Administrative Console. Features suggested in our community are reviewed and can be voted and commented on by other members of the community, therefore making it much easier for the Engineering team to understand the priorities that you have for feature requests. From there, the PM team will review the top 30 most voted upon ideas each month and provide feedback/roadmap statuses on these via the forum.
Thanks