User16334639846201399612 (Customer) asked a question.
I'm trying to connect 2 Okta Accounts with IdentityProvider and login via my Asp application.
The issue here is when application redirects my to the 2nd account login page.
I try to login, but then I got an Error message like this "Could not fetch social profile."
Any idea why I'm getting this type of error? thanks
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Ciprian from Okta here,
With regards to the error you are seeing this does suggest it is failing to pull or associate the user correctly between the systems.
The minimum required are the 4 base attributes of Username, Email, First Name and Last Name.
Now the best way to visualize this is to access the mappings section in your Identity Providers configuration, you can select "Edit Profile" to view the IDP variables, and "Edit Mappings" to configure the mappings.
There are 2 solutions that should solve this behavior:
1. Include an email format attribute in the claims, such as "email" or "preffered_username", and map it accordingly in Okta to the Email and Username.
2.Modify the existing mappings and statically include a domain in the variables that are getting mapped to the username and email.
To further troubleshoot I would suggest to open a case at support@okta.com
Thank you.