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0D54z00007D9lYoCAJOkta Classic EngineMulti-Factor AuthenticationAnswered2025-10-11T09:00:47.000Z2021-09-29T10:31:25.000Z2021-11-09T07:24:50.000Z

GaganD.00497 (Customer) asked a question.

Intergrated SAML , can i set MFA email verification code (OTP) time upto 30mins ?

I have integrated OKTA using SAML in my website, but issue we are facing is that MFA email verification code is expiring in 5 mins we want to set it up to 30 mins as sometimes there is delay in the email.

 

Please suggest how we can achieve this?


  • MikeM.89811 (Guidewire)

    The lifetime of the email factor is configurable where you enabled the factor in the admin settings in Okta. You can set it from 5 to 30 minutes.

  • r51rj (r51rj)

    Hi Gagan,

     

    To set the lifetime of MFA email verification for up to 30 mins, you need to navigate to:

    Security> Mutlifactor> Factor Types> Email Authentication> Edit and set the lifetime between 5 to 30mins.

    Expand Post
  • b5n6c (b5n6c)

    Image is not available
    Hi Gagan,

     

    Please find the snapshot depicting on how to update the lifetime of email authentication based on the requirement.

    Security> Mutlifactor> Factor Types> Email Authentication> Edit and Save

    Expand Post
This question is closed.
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Intergrated SAML , can i set MFA email verification code (OTP) time upto 30mins ?