
A2US.87535 (Customer) asked a question.
I went through the installation configuration document but can't seem to get the Cisco VPN to send anything to the Okta radius agent. I have the app enabled and see the radius agent listening on port 1812. When I try to login to the VPN it eventually times out. When I check the okta_radius.log I don't seen an attempt to connect from the Cisco VPN. The okta_radius.access.log file is empty. I enabled debug mode and see the agent connecting to my okta domain/44.234.52.10:443 but I don't think I'm getting that far. I think I should see something about a connection attempt from the Cisco AnyConnect VPN. I made need to check a log from Cisco but I'm not very familiar with the Cisco side of things.

I do see in the ASA logs 113014. The AAA authentication server is not available.
This is resolved. Although testing the AAA server connection was successful I found the windows firewall on the radius agent server was blocking the connection to the radius agent. Once I allowed this traffic I was able to connect.