
1ozx1 (1ozx1) asked a question.
Hi , we are adding an OIN app (GONG) instance in our OKTA environment , but there's already an instance added earlier in our environment which is running , so we contacted the application support team in which they told that we cannot add another instance.
So if we cannot add another instance , then how shall we make the application available to another set of users so that SSO and SCIM Provisioning would be applied.
Is there any kind of Documentation that OKTA provides or is there any resolution to this.

Hello, @1ozx1 (1ozx1)
You can add a duplicate app. Please let me know if this is what you are referring to
https://help.okta.com/en/prod/Content/Topics/Provisioning/lcm/lcm-create-duplicate-app-instance.htm
Vicente
Okta, Inc