ThamaraiK.06888 (Customer) asked a question.
The Remote Desktop connection to Server 2019(only) prompts username and password twice after enrolling them to Okta RDP MFA. Does anyone face this issue? Please advise.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Adding one more info, this issue happens when the user has disconnected session on the server and trying to reconnect back is where we see this behavior. We do not use any 3rd Party MFA provider here.
Any feedback come of this? I am experiencing the same scenario. When connecting to initial session the MFA works fine. if i disconnect, and then reconnect back to the session the Login kicks me straight out and i need to do again (sometimes twice before it allows me in) - otherwise i need to actually sign out and reconnect again.
seems this might be the answer: https://support.okta.com/help/s/article/Understanding-and-Mitigating-the-Windows-RDP-Authentication-Bypass-CVE-2019-9510?language=en_US
I switch the RDS server to 2016 and this resolved the disconnect reconnect issue.