User15965789037095850130 (Customer) asked a question.
Users in our LDAP environment have the attribute "c" which we then assign the country of the user to. For example:
uid=JeanLuc Picard
c=FR
However, we are unable to map the "c" attribute to Okta. Okta doesn't recognize it during the schema discovery. And using "appuser.c" just says invalid attribute.
Any suggestions or ideas?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello Alex!
Your question is actually common, and has been asked in our communities in the past:
https://support.okta.com/help/s/question/0D51Y00006iUTvc/ldap-not-syncing-attributes?language=en_US
The exact use-case you described was the same issue in that post, so please review it and try the steps to resolve there. If it does not resolve the issue, please feel free to open up a Support Ticket through our Portal by clicking "Get Support" in the bottom right of the Okta Help Center.
Best,
Brandon Wendorf
Senior Technical Support Engineer