5ognn (5ognn) asked a question.
I'm having an issue making Okta Advanced Server Access work in Red Hat 8. From what I can tell the startup sequence from SFTD appears to be the same as RHEL7, but I don't see any interaction activity in the SSH logs or the SFTD logs upon an attempt to SSH into the server. Does anyone have a suggestion as to where the disconnect may be?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi Jason,
Thank you for reaching out to Okta Support, my name is Stefan and I'll be handling your question.We would recommend that you review the following document :
https://help.okta.com/en/prod/Content/Topics/Adv_Server_Access/docs/sftd-redhat.htm
Also please check that your server shows properly enrolled to allow traffic by using this command :
sft list-servers
The following article will help you check if the SSHD configuration is set properly :
https://help.okta.com/en/prod/Content/Topics/Adv_Server_Access/docs/custom-ssh-server.htm
If further assistance is needed please open a ticket with Okta Support to have this further investigated.
Thank You,
Stefan Boca
Technical Support Engineer
Okta Global Customer Care