
5l5m0 (5l5m0) asked a question.
Hi Support,
I have setup a Password Import Inline Hook and already import some users using it. Currently I am in development process, so the actual endpoint "lives" at my local system.
When such a customer tries to login I can find a respective event in Okta tentants System Logs that the Hook was executed but failed. The only hint is that retries exceeded.
Unfortunately on my local system I did not receive any request from Okta.
Any ideas causing this?
Any hint how I can proceed with trouble shooting?
Thanks

This is something that needs to be investigated and I would suggest you opening a ticket with Okta Support to troubleshoot the issue you are facing.
Password Import Inline Hook execution failed it is a general error and there is no way to find the reason without investigating the system logs.
Thanks. Will do that.