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0D54z00006rqVJpCAMOkta Classic EngineAdministrationAnswered2022-03-09T20:39:40.000Z2021-03-09T05:50:03.000Z2021-03-11T10:27:20.000Z

BryanD.38851 (Customer) asked a question.

March 9, 2021 at 5:50 AM
LDAP Agent logging "invalid token provided" after completing re-install instructions

I noticed our LDAP integration agent was showing in a degraded state, and that there was an updated version available. I installed the latest agent, reviewed the config file, and restarted the service. The agent log is still showing this error: "invalid token provided" LdapRestClient

 

[ ERROR ] [LdapRestClient:507] - Error while making request.

java.lang.RuntimeException: Invalid token provided

 

Has anyone else encountered this and overcome it?

Thanks in advance.

  • 1 answer
  • 930 views

  • SathishK.23283 (Customer)

    Reinstall the Okta LDAP Agent

    Installing the Okta LDAP Agent does not overwrite the configuration data in the Okta LDAP Agent folder. To reinstall and create a new API token, delete the Okta LDAP Agent folder before reinstalling the Okta LDAP Agent.

    1. Install the Okta LDAP Agent. See Install and configure the Okta LDAP agent.
    2. In the Admin Console, go to Directory > Directory Integrations.
    3. Click LDAP and the Agents tab.
    4. Confirm that your reinstalled Okta LDAP Agent appears in the Agent Monitors section and it is connected to Okta. A minimum of one Okta LDAP Agent should be online.
    5. Optional. Revoke the Okta API token of the previous Okta LDAP Agent:
      1. Under Agent Monitors, click Deactivate Agent for the previous Okta LDAP Agent and then click Deactivate Agent to confirm. Deactivating the agent revokes its API token.
      2. Click Delete and then click Delete Agent.

     

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LDAP Agent logging "invalid token provided" after completing re-install instructions