RomanB.69770 (Customer) asked a question.
Hi, we use Zoho mail for our companies email and I'm trying to setup a custom email in okta and our dns on cloudflare but it's not working.
I read about the sendgrid caveat but i'n not sure if it applies to us and if it does is there a way to get around it?
Anybody have any ideas as to where I am going wrong?
Thanks
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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It's possible that you entered the host incorrectly.
Please refer to this document for your reference.
https://help.okta.com/en/prod/Content/Topics/Settings/Settings_Configure_A_Custom_Email_Domain.htm
Recommend you open a support ticket so a session can be held with the customer to identify the issue as you will need to share information that is not appropriate for public forum.
Make Sure you have the subdomain.domainname while adding the TXT Records
Hi, thanks fro the help, turns out there was a spelling error in the TXT.