rlpjg (rlpjg) asked a question.
Hello,
I'm trying to configure Office 365 in Universal Sync provisioning mode.
However, in the provisioning options, it's not there and I can't explain why it's missing.
The AD Integration doesn't have JIT provisioning enabled so I would assume it's ok but still, it's not appearing.
My AD has Exchange schema extension.
Thank you,
Regards
JB
Jean-Benoit,
Can you post a screenshot of what you're not seeing? You should have the provisioning option in O365 when using universal sync.
I've open a support ticket asking them to enable Universal Sync and now I'm good. I don't know why it must be enabled by support and why it's not explained in doc but whatever I'm good now.
Maybe it's because it's a trial tenant I opened just for this test.
What Okta licensing model do you own? I would check with your Okta AE to see if it applies to your org. Sounds like a feature flag is missing.
Sorry I've written that in the previous answer but you need to click on expand to see it si I repost here: Here it was I was seeing in the admin portal.
I've open a support ticket asking them to enable Universal Sync and now I'm good. I don't know why it must be enabled by support and why it's not explained in doc but whatever I'm good now.
Maybe it's because it's a trial tenant I opened just for this test.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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I've open a support ticket asking them to enable Universal Sync and now I'm good. I don't know why it must be enabled by support and why it's not explained in doc but whatever I'm good now.
Maybe it's because it's a trial tenant I opened just for this test.