dophr (dophr) asked a question.
We are trying to use the Workday Learning to provide training to our users from inside the Okta Mobile app. When any Learning content is selected a Popup is blocked and the content is not accessible. Is it a standard function of the Okta Mobile app to block PopUp's?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @dophr (dophr),
I'm not sure of this answer (WorkDay may be able to answer), but if their native mobile app supports Learning, then you could use Okta Mobile to authenticate you in to the native Workday app and then launch through there. Additionally, you may be able to login to Okta from the native browser and then complete the learning module from there too.
Let me know if any of this helps!
Thanks!
Tim
Okta, Inc.
Thanks
Norbert Burch
Hi Tim,
I am from Workday Operations Support.
This issue only happens when accessing Workday via the iOS Okta Mobile App, which launches Workday on a Mobile Browser within your App.
I was also able to reproduce the same issue when launching a SCORM package via SCORM Could within the iOS Okta Mobile App. This indicate the issue is with the iOS Okta Mobile App and not with Workday. There I receive the following error:
"Error occurred!
Failed to load player dependencies
TypeError: null is not an object (evaluating 'rscpCfg.get("learningStandard").indexOf')"
It seems an issue with your player on the iOS Okta Mobile App.
Moreover, I do not face any issues when launching SCORM packages on Workday or SCORM Cloud within the Android Okta Mobile App.
Please let me know if you need any additional information to investigate this issue.
Regards,
Francisco